Privacy Policy

LBA Schools ("Laughing Buddha Academy", "we", "us", or "our") operates the website laughingbuddhaacademy.com and communicates with parents, students, and visitors via phone, email, and WhatsApp. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit an enquiry form, or contact us through WhatsApp or any other channel.

By using our website or contacting us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or share your information with us.

1. Information We Collect

We may collect the following types of information when you interact with our website or contact us directly:

• Contact details — such as parent/guardian name, phone number, WhatsApp number, and email address.
• Child/student information — such as the child's name and the class/grade of interest, submitted voluntarily through our enquiry form.
• Communication content — messages, enquiries, or documents you send us via our website form, WhatsApp, email, or phone.
• Technical information — such as browser type, device information, and pages visited, collected automatically through standard web server logs.

2. How We Use Your Information

We use the information we collect to:

• Respond to admission enquiries and provide information about our school, branches, admissions process, and fees.
• Communicate with you via phone call, SMS, email, or WhatsApp regarding your enquiry or your child's admission and academic updates.
• Send administrative information, circulars, fee reminders, and event notifications to parents of enrolled students.
• Improve our website and services based on how visitors use our site.
• Comply with applicable legal, regulatory, and CBSE affiliation requirements.

3. WhatsApp & Meta Business Communication

LBA Schools uses WhatsApp Business (via Meta's WhatsApp Business Platform) to communicate with parents and prospective parents regarding admissions, fees, circulars, and general enquiries. When you message us on WhatsApp or click a "Chat with Us" link on our website, your phone number and the content of your messages are processed by Meta in accordance with WhatsApp's Privacy Policy and Meta's Privacy Policy, in addition to this Privacy Policy.

We do not use WhatsApp messaging for unsolicited marketing to numbers that have not contacted us or opted in through our enquiry form.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• With service providers who help us operate our website, forms, or messaging services (e.g. our web hosting provider, form-submission service, or WhatsApp Business Platform provider), solely for the purpose of delivering those services.
• With CBSE or relevant education authorities, where required for affiliation, examination, or regulatory compliance.
• Where required by law, court order, or governmental request.

5. Data Retention

We retain enquiry and admission-related information for as long as necessary to respond to your enquiry, process admission, or fulfil our academic and regulatory record-keeping obligations, after which it may be securely archived or deleted.

6. Data Security

We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or mobile networks is 100% secure, and we cannot guarantee absolute security.

7. Children's Information

Our website may collect basic information about prospective students (such as name and class applying for) as submitted by a parent or guardian through our enquiry form. We do not knowingly collect information directly from children without parental involvement.

8. Your Choices

You may contact us at any time to:

• Request access to, correction of, or deletion of your personal information held by us.
• Opt out of further WhatsApp, email, or phone communication regarding admissions enquiries (this does not apply to essential communication with parents of currently enrolled students).

9. Third-Party Links

Our website may contain links to third-party sites (such as Google Maps or WhatsApp). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• ✉ Email: laughingbuddhaacademy@gmail.com
• ☎ Phone: +91 93353 47575
• 🏠 Address: 133/77A, O Block, Kidwai Nagar, Kanpur, Uttar Pradesh